CPC or RN: Medical Review Perspectives

Have you ever wondered whether you should have a coder or a nurse perform a medical review? You are not alone. In this article, a few of Integrity Advantages nurses and coders share the different, yet valuable perspectives that that each bring to the table when doing a medical review and how to leverage these insights for better investigative outcomes.

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Jala Attia
NAMPI 2022 Recap

Integrity Advantage had a fabulous time hosting our first booth at the National Association of Medicaid Program Integrity, or NAMPI, conference. One of our Rockstars, Cailin Kehoe, shares her impressions as a first-time attendee of this conference.

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Jala Attia
Navigating the Puzzle Pieces of ABA Reviews

Applied Behavior Analysis (ABA) cases have been a hot topic - even more so since the pandemic. Many plans are finding that these investigations and medical reviews are far more complex than typical FWA cases and require great collaboration among investigators and clinical staff. Download our article to learn the best ways to tackle the ABA cases in your pipeline.

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Jala Attia
Reviewing Genetic Testing Claims

We see an exorbitant amount of claim lines and dollars paid for genetic tests that don't meet documentation standards. Check out this video to learn more about a particular case reviewed by Integrity Advantage Rockstar Monique Mayes LPN, CPC and gather takeaways to apply to your investigations.

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Jessica Gay
Destress Your Sampling Process

Most medical review teams do not have an active role in sampling. However, understanding that the review of an allegation may require an investigator to request records in a certain manner can make the difference between a strong case and one that is indefensible. But how do you destress the sampling process? Having a clear process in place is just one step. You really should include the medical review perspective before you sample. This article shares some key considerations to include in your sampling process to ensure an effective fraud, waste and abuse medical review.

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FWA Conditions of Payment

Safeguarding the integrity of your medical record review is critical during a fraud, waste and abuse investigation, as it can be closely scrutinized when there is provider push-back. Conditions of Payment in FWA are often overlooked and can have a significant impact on the outcome of the medical review. This article provides information that FWA leaders should consider when determining what are acceptable reasons to deny payment and recommendations to help safeguard the integrity of the investigative process.

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Jessica Gay
How to Apply an Advanced Filter to Boilerplate Billing Data

Here’s part 2 of that video which shows how you can use an Advanced Filter to narrow down your data. Never used an advanced filter? Watch on! It allows you to quickly and easily filter down a dataset on 1 or more column(s) of criteria. I find it to be quicker and easier than using vlookups or index match functions (not to mention there’s no concatenation required).

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Jessica Gay
Spotlight on Prevented Losses

Most FWA programs rely on recoveries and savings as the measure of success. But there is another critical component that's a hidden risk and amounts to big dollars: Prevented Losses. We are bringing prevented losses to the forefront, not just in concept, but also in terms of the financial impact on healthcare payment integrity. This article discusses challenges that continue to exist and what we need to do as an industry in order to continue to evolve the value of our FWA programs.

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Jala Attia
Are You Building a Team of Thinkers Or a Team of Robots?

Many investigative teams fear being expendable. Some resist new technology capabilities because they feel threatened. This fear is rooted in process - steps they are expected follow when working investigations. This video prompts the question - are you building a team of thinkers or a team of robots?

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Jala Attia
How Long Should You Leave a Provider on Prepay?

One common question we all grapple with is how long we should leave a provider on prepay? Watch this video to learn some of our tips related to prepay monitoring of providers and what you should do if you aren't sure how to handle a provider that consistently bills inappropriately.

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Jala Attia
Misconceptions of SIU Outsourcing (REVISED)

Outsourcing is often thought to be a dirty word. But don’t be fooled - outsourcing can be a cost effective, high impact investment into the success of your team. Since many of you know this is precisely the business we are in - we decided to discuss some common misconceptions we’ve heard over the years and the many lessons learned as a result.

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Jala Attia
SIU Survival Guide

Surviving in the world of FWA is somewhat like surviving in the wild. Without some essential elements, your shot at success decreases. Don’t go on the journey alone. Download Integrity Advantage’s SIU Survival Guide and read about ten critical elements that you can implement to set up your FWA program for success. In it, we share tips and lessons learned from many years of hands-on experience working with payers of various sizes and different lines of business. Take our guide with you on your journey and reimagine the value of your FWA Program!

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How to Measure an Organizational Risk Goal

When holding your FWA team accountable for identifying enterprise risks, setting the goal is only the first step. Many leaders struggle with step 2 - which is "how" do we measure this? In this video, Jala talks about the key components to include when considering the goal of risk identification.

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Jala Attia